Tristar Glass Products scales new heights with FeneVision ERP

A focus on customer service and robust ERP systems fuels growth in the glass fabrication industry.

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TriStar Glass leadership posing inside the manufacturing facility, highlighting their partnership with FeneVision.
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Executive summary

Tristar Glass Products, a leading architectural and decorative glass fabricator, has achieved remarkable growth since its inception in 2005, expanding to three facilities and 200 employees.

Known for its exceptional customer service and commitment to quality, Tristar partnered with FeneVision ERP software in 2010 to replace its limited legacy system. This investment transformed their operations by automating processes, enhancing visibility, and preparing the company for advanced production technologies.

With FeneVision, Tristar streamlined its manufacturing workflows, scaled efficiently, and maintained its reputation for delivering high-quality, on-time products to customers.

 

Company facts

  • Established: 2005
  • Growth: 600% growth in 10 years
  • Employees: 200
  • Facilities: 3 (including the largest convection furnace in the U.S. with a 130” x 240” bed size)
  • ERP implementation: Adopted FeneVision ERP software in 2010

A TriStar Glass technician carefully inspecting large glass panes in the factory, representing pre-FeneVision production challenges.

Why change was needed

Founded in 2005, Tristar Glass Products quickly established itself as a premier architectural and decorative glass fabricator, certified by PPG and Guardian. The company experienced rapid growth, expanding to three facilities and 200 employees by 2015. However, as Tristar grew, their homegrown order entry system couldn’t meet the demands of a growing operation.

Their challenges included:

  • Limited visibility into production processes.
  • Inability to track orders throughout the production lifecycle.
  • A need to support touchless production and scale efficiently.

Tristar needed an ERP software solution that could support their long-term goals and offer robust systems to streamline operations, improve customer service, and automate processes.

What benefits can you expect?

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Improved operational visibility: Real-time tracking of orders from placement to shipping.
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Process automation: Reduced manual errors and increased throughput.
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Scalability: Supported rapid expansion to three facilities while maintaining efficiency.
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Customer satisfaction: Enhanced service reliability with accurate tracking and timely deliveries.

TriStar Glass factory floor with a highlighted customer quote detailing the benefits of FeneVision software."

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FeneVision takes us through the entire process. It was an investment, but no one would give it up and go back."

Tim Kelley, President, Tristar Glass Products

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