Executive summary
Thompson Creek Window Company, a family-owned business based in Maryland, has grown its operations by 600% in just a decade.
With a customer-first approach, Thompson Creek leverages FeneVision manufacturing ERP software to streamline processes, enhance data accuracy, and scale operations seamlessly.
FeneVision's flexibility and integration capabilities have empowered the company to maintain its commitment to quality and customer satisfaction while supporting its rapid growth.
Why change was needed
By 2005, Thompson Creek had outgrown its home-grown DOS-based system, which lacked the scalability and efficiency required to support its ambitious growth plans. Key challenges included:
- Outdated technology: The legacy system couldn’t accommodate the company’s evolving needs.
- Manual processes prone to error: Duplicate data entry increased the risk of human error and slowed operations.
- Inadequate integration: Existing systems could not interface seamlessly with new equipment or software.
- Scaling limitations: The company needed a robust solution to support its growth trajectory without sacrificing quality.